Crisis & Issue Management

Helping to Build Trust

Building Trust

Crisis communication. How to anticipate and act rather than react.

What if you could turn any crisis into an opportunity to strengthen your company’s reputation? At Premium Partners, we understand that crisis communication can seem complex. That’s why we help you anticipate crises with a proactive strategy. We believe in transparent and honest communication that is tailored to your company’s specific needs before, during and after each crisis.
We help you see challenges before they arise and take preventive measures to protect your reputation.

In the event of a crisis, we support you with seamless coordination in a perfectly timed manner. Our team of experts is trained to react quickly and effectively, minimizing potential damage and maximizing opportunities to enhance your reputation. After the crisis, we continue to work with you to restore your image and strengthen the confidence of your stakeholders.

WHAT WE DO

Our References

Crisis Preparedness

Carrying out a vulnerability audit, drafting a crisis communication manual and setting up a training programme tailored to companies in different sectors.

Anticipation and preparation for crisis situations, training and proactive management of issues to ensure business continuity in high-risk infrastructures (gas terminal, high-speed train, brewery).

Elaborating crisis plans for various food manufacturers so that they can be prepared for sensitive situations related to the food industry.

Yearly media relations and crisis management training sessions for companies in the fast-moving consumer goods sector (gas industry, professional services, etc.).

Setting up large-scale crisis simulation activities with fictitious participation of the media, staff, union representatives, etc.

Concept of events dedicated to influencers during the launch of new products and services.

Consumer-Related Issue and Crise Management

Strategic input and operational support for several companies faced with stakeholder activism.

Communication expertise in managing major food safety crises generating media and consumer attention.

Support and management of social media accounts for several companies facing sensitive situations.

Setting up and management of a coalition for food companies in order to defend common interests.

Interacting with opinion leaders and key influencers both online and offline in view of influencing public opinion.

Monitoring for sensitive issues that could affect an international brand and establishing dialogue with civil society organisations.

Responding to attacks from a union or association.

Management of communication concerning several product recalls for fast-moving consumer goods companies.

Monitoring sensitive issues and stakeholder activities for various clients.

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Our other services

Public Affairs

Impacting the decision-making processes of
your stakeholders by leveraging on your strengths

Media Relations & Influencers

We tell great stories about companies to
develop and improve their reputations

Strategic Information Research & Analysis

A good strategy is always built
on reliable information.

Internal Communication & Change Management

Internal communication, a strategic tool for establishing trust
and turning every collaborator into an ambassador.
Other Services

We’d love to hear from you.
Let’s communicate. Together.

Contact Us